MERCHANDISE RETURN AUTHORIZATION
Authorization to return a defective item for credit or replacement, simply contact us within 30 days of purchase. Non-defective merchandise returns will incur a 10% restocking fee unless if it is being exchanged, and must also be returned within 30 days of purchase.
CONDITIONS Non-defective merchandise must meet the following conditions to qualify for return acceptance.
A. Merchandise must be in its original minimum inner pack quantity, as shipped by Eye Candy Sensation. Broken quantity inner packs are not returnable.
B. Sample items are not returnable.
C. Merchandise,packaging, and inner pack must bear no markings or be otherwise defaced or damaged.
D.All returns must be in their original packaging and tags attached.
E. Warn items cannot be returned
F. Cancellation orders can be canceled within 24 hours of order placement if after 24 hours have passed contact us if your order has not yet shipped we will do our best to cancel the order for you.
Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.
ITEMS DAMAGED DURING SHIPMENT All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact us within 30 days of the date of shipment of your order, and your claim will be processed immediately.
NOTE: Established procedures by UPS, U.S.Parcel Post, and trucking lines, must be complied with or they may deny your claim.